How to GUARANTEE Effective Performance

Newsletter 3.5, February 2004

Changing Employee Attitudes About Training
Training Magazine Highlights CRI Success Story
11 Ways for Demonstrating ROI on a Shoestring

Newsletter 3.4, September 2003

Accentuate the Positive and Eliminate the Negative
Reducing Press Operator "Time to Proficiency" at the Virginian-Pilot Newspaper
Learning to Prevent Problems Before They Occur

Newsletter 3.3, June 2003

Supporting U.S. Air Force Families in Times of Crisis and War: A CRI Success Story
How to Create an Effective Learning Environment
How to Make Competencies More Useful

Newsletter 3.2, April 2003

How to Link Individual Performance to Corporate Goals
Improving Overall Performance at Palisades Nuclear Plant: A CRI Success Story
What Should Effective Training Look Like

Newsletter Issue 3.1, February 2003

Is Your Training Organization Performance-Based?
How Blue Cross and Blue Shield of GA Slashed Customer Care Agent Training by 90%
(Almost) Everything I Ever Needed to Know About Effective Instruction I Learned through Correspondence Courses
Exposing Common Misconceptions About Criterion-Referenced Instruction

Newsletter Issue 2.4, October 2002

Mapping Your Way to Effective Learning and Development
Making Training More Accountable
Generating Triple-Digit Sales Increases at Caterpillar Americas (CACo): A CRI Success Story
Deciphering the Hidden Meaning Behind "Fuzzy" Goals

Newsletter Issue 2.3, July 2002

How to Conduct a Needs Assessment that Gets Results
I Think I Can - The Importance of Self-Efficacy in Instruction
Turning Research into Results
The Path to Smart Training Decisions
How Training Can Minimize the Risk of Expensive Technology Failures

Newsletter Issue 2.2, April 2002

15 Questions to Help You Improve Your Existing Training Programs
Is Your Organization a Candidate for Training ROI?
How to Reduce the Risk of Hiring
How May I Serve You? Improving Telephone Skills at the Department of Labor's Office of Workers' Compensation Programs (OWCP)

Newsletter Issue 2.1, January 2002

Performance Consulting: The Beginning of The ROI Process
Getting the most from your SMEs
Life After 9/11: Applying Perfromance Analysis to the New Security Issues Facing Today's Organizations
Technical Skills Training: The Science of Education
Practice Makes Perfect...Performance (that is)

Newsletter Issue 1.3, October 2001

5 Critical Actions You Can Take To Increase Training's Value When Companies Are Downsizing
When Training Isn't the Answer
How to Evaluate Off-the-Shelf Training Products
Changing a Nation: The Role of CRI in South Africa
Conquering Organization Change

Newsletter Issue 1.2, June 2001

Eleven Keys for Guaranteeing Your Training Results
How to Guarantee the Effectiveness of Your System Conversion Training (Part 2)
10 Tips for Effective Call Center Training
Beckman Coulter: A CRI Success Story
Making an Impact: Building a Top-Performing Organization from the Bottom Up

Newsletter Issue 1.1, April 2001

Changing Traditional Corporate Beliefs About Training
How to Guarantee the Effectiveness of Your System Conversion Training
Hilton's Revenue Management University: A CRI Success Story
The Business of Winning: A Manager's Guide to Building a Championship Team at Work
Help your Clients Solve Even the Most Difficult People Problems

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