Solving Performance Problems
Based on Robert F. Mager & Peter Pipe's Performance Analysis Process

How to Find Feasible Solutions to Even the Most Difficult People Problems

Performance problems can be irritating, and can cost your organization substantial time and money. Line managers can spend enormous amounts of time dealing with problem subordinates or co-workers, often at the expense of achieving critical business objectives. In just one day, The Solving Performance Problems Workshop gives you the skills to identify and solve even the most difficult people problems.

Workshop Description

This workshop is available on both a public and in-house basis. Because of our low participant-to-instructor ratio of 12 to 1, each participant receives individualized, one-on-one feedback from our expert Performance Consultant. Solving Performance Problems Workshop participants learn how to:

  • Identify the true causes of performance problems;
  • Determine if you can use "fast fixes" - solutions that are quick and easy - to solve a performance problem;
  • Identify creative, realistic and economically feasible solutions to people problems;
  • Determine when instruction will and won't help to solve a performance problem; and
  • Help derive non-training remedies that can save your organization time and money, while at the same time helping your organization meet its business objectives.

The workshop format is group-paced, with participants interacting and sharing experiences with other colleagues. Participants also practice applying each of the skills they learn to situations relevant to them. Plus, each participant receives a full set of Performance Analysis tools that they can use back on the job, including:

  • A comprehensive participant workbook
  • Robert F. Mager and Peter Pipe's classic text, Analyzing Performance Problems - a $24.95 value
  • The Solving Performance Problems Software - a $165 value
  • The Performance Analysis Flowchart and Worksheet
  • The Performance Analysis Job Aid/Quick Reference Guide
  • Potential Problem Analysis Worksheets
  • A Project Information Sheet Template and Instructions

Who Can Benefit From This Workshop

Solving Performance Problems is for individuals who design and implement training and other performance supports that help people do their jobs more effectively and efficiently. It's for training managers, performance improvement professionals, instructional developers, and human resource professionals. It's also for anyone responsible for managing people or for pulling people together to achieve strategic business goals.

Our workshops fill quickly! Call us today at 1-800-558-4CEP to register or send an email to cepinfo@cepworldwide.com for more information. To see our payment and cancellation policy, click here.

Click here to view course objectives.

Date(s) Location
Nov 13, 2008 Atlanta, GA
May 14, 2009 Atlanta, GA
Nov Dates TBA Atlanta, GA

SPP Tuition
Full Tuition: $395
Save at least $75: Three or more people registering at the same time for the same workshop session receive a $25 per-person discount!

Please contact Kim Wilderman at 1-800-558-4CEP to register for this workshop.


 
1100 Johnson Ferry Road, Suite 150 • Atlanta, GA 30342
Phone: (770) 458-4080 • 1-(800) 558-4CEP • Fax: (770) 458-9109